FAQ

If you can't find the answer to your question here, please contact us at orders.studiobloob@bloob.hausClick to copy

How long will my order take to arrive?

Studio Bloob items are made to order through our production partner, Tapstitch.

Production usually takes 3 to 10 business days, and shipping takes 4 to 14 days depending on your location. Most orders arrive within 1 to 3 weeks, though in rare cases it may take up to 4 weeks.

During holidays and peak times, orders may take longer to arrive. Tracking information will be provided as soon as your order ships.

Why does it take longer than other stores?

Every Studio Bloob piece is made after you order it. Nothing sits in a warehouse, and nothing gets thrown away because it didn't sell.

It takes a bit longer than buying something off a shelf, but it means your bloob was made for you specifically, and it means we're not producing clothes that nobody ends up wearing.

How do I choose the right size?

Each product page includes a size chart to help you choose the best fit.

Some of our items fit oversized, while others run smaller, so please refer to the size charts carefully. We also provide the model height to give you a better idea of how each garment fits.

If you're unsure, feel free to contact us before ordering and we'll gladly help.

Are your clothes comfortable and sensory friendly?

Comfort is extremely important to us. Studio Bloob garments are chosen for softness, breathability, and durability, and we personally test-wear and wash many of our pieces to make sure they hold up to real life. Our designs are printed with a soft finish rather than a thick, plastic-feeling layer, so the print stays flexible against your skin.

One thing worth knowing: our garments currently come with a sewn-in neck tag rather than a printed label. If tags bother you, they can be carefully snipped out, and we're looking into tagless options as we grow.

If you have specific sensory needs and want to know more about a particular garment before ordering, please reach out. We're happy to describe how something actually feels.

Are your designs gender neutral?

Yes! Studio Bloob designs are gender-expansive and meant for anyone who connects with them. We encourage people to wear whatever feels most like themselves.

Do you accept returns or exchanges?

Yes. You can return an item within 30 days of it arriving, as long as it's in original condition: unworn, unwashed, and undamaged.

Because each piece is made to order, returns come back to you as store credit rather than a refund to your original payment. Store credit lets you reorder a different size or a different bloob, and it means returned pieces in good condition can find a second home at our in-person markets instead of going to waste.

To start a return, email us at orders.studiobloob@bloob.hausClick to copy and we'll send you a prepaid label. The cost of the label is deducted from your credit.

If your item arrives damaged or incorrect, please contact us within 14 days and we will make it right.

Full details are on our Shipping & returns page.

Can I request a custom color or garment?

Often yes! If you see a design you like but want it on a different color or garment, feel free to reach out. If it's possible within our production system, we're happy to try to make it happen.

How should I care for my garment?

Studio Bloob garments are machine washable. For best longevity we recommend:

  • washing cold
  • turning the garment inside out when washing
  • tumble dry on low setting or air drying
  • avoid ironing directly on the design